RxReadyBook a demo

The product

What RxReady does, layer by layer

Five layers, from a patient searching for you to a submitted consultation. Each one works on its own, and they are better together.

The whole journey, end to endPharmacy First in detail
Layer 01

Getting found

New patients

Most pharmacies are only found by people walking past. Everyone else searches Google or asks an AI assistant. This layer makes sure both of them find you.

Be the pharmacy they find first

Nobody searches for a pharmacy by name. They search for a travel clinic, a Sunday opening, a sore throat appointment. We build your presence around those searches, then show you which ones actually produced a booking.

SEO
Ranking in ordinary Google results. Your service pages written and structured so you appear when somebody searches for what you offer nearby.
AI search
The same idea for AI assistants. Your hours, services and prices published so ChatGPT, Gemini and Google's AI answers name you rather than a competitor.
Google Business Profile
Your listing, hours, services and photos kept accurate, so the pharmacy that turns up in “pharmacy near me” is yours and the details are right.
Analytics
Every enquiry traced back to the search that produced it, so you can stop guessing what the marketing is doing.

Your patients can

  • Find you when they search for a service, not just for a postcode.
  • Get an accurate answer from an AI assistant about your hours, services and prices.
  • Book from the search result without ringing round three pharmacies.

What you get

  • Win the patients who were quietly going to the pharmacy down the road.
  • Fill private clinic slots with people who were already looking to spend.
  • See which searches and which services produce bookings, instead of guessing.
travel clinic near me
AIAI answer

Elmfield Pharmacy runs a travel health clinic, open until 18:30, with appointments bookable online.

ListingElmfield Road, Surrey

Elmfield Pharmacy

Open until 18:30 · Travel health clinic on site

Travel Health Clinic · Yellow fever, typhoid, rabies

From search this month

Tracked back to the query that found you

41

visits

9

bookings

A website that sells the service, not just lists it

Booking, pre-consultation and reception forms are part of the page rather than a link to somewhere else, so a visitor becomes an appointment without leaving. The content comes from the settings you already keep in RxReady, so the hours on your site are the hours on your door.

Your patients can

  • See what you offer, what it costs and when you are open.
  • Book a private clinic appointment in a few taps.
  • Start an NHS Pharmacy First consultation from your own site.

What you get

  • Get a site built, hosted and looked after without hiring anyone.
  • Change your hours or add a service once, and never lose a patient to a page that still says you close at five.
  • Point your existing domain at it, or keep your current site and plug our booking into it.
elmfieldpharmacy.co.uk

Community pharmacy · Surrey

Elmfield Pharmacy

Monday to Friday09:00 to 18:30
Saturday09:00 to 17:00
SundayClosed
Book an appointmentPharmacy FirstOrder a repeat
Rx

Changed in RxReady settings

Saturday · 09:00 to 17:00

Live

Saved in settings, live on the site.

Layer 02

Every way in

Never miss a patient

A missed call is a lost patient. An answered call costs you a member of staff for five minutes. This layer picks up instead, on every channel a patient might use.

The phone stops running your day

Every ring is somebody stopping what they are doing. The receptionist takes the call instead: repeats, prescription status, stock checks and service enquiries, at three in the afternoon or three in the morning. What reaches your team is a written ticket, not an interruption.

Your patients can

  • Order a repeat prescription out of hours without waiting for a human.
  • Check prescription status, check stock or ask a general question and get a spoken answer taken from your own information.
  • Be routed into the right flow for any of the seven Pharmacy First conditions.

What you get

  • Get a dedicated RxReady number with your existing line forwarded to it, set up for you.
  • Choose which menu options are live, and set the greeting, the voice and where callers transfer.
  • Switch it off instantly and take the phone back if you ever want to.
  • Read a transcript of every call, so nothing rests on what somebody remembers.
  • Run one account across several branches.
Aria, AI receptionist
Every call captured.
Your team uninterrupted.
Aria answers every call, captures every request, and files it as a ticket, so your team stays focused on the dispensing queue.
RXREADY
PO
Mrs Patricia Okafor
00:00
Live transcript
Hi, I need to order my repeat prescription...
Add call
Mute
Hold
TICKETS CREATED BY ARIA
Repeat prescription request
Metformin 500mg - 2 months supply
New
Callback requested
Query about dosage change
Pending
Transcribed and filed automatically by Aria

One inbox for every message

Plenty of patients will never ring a pharmacy and will happily send a message. This is the same front desk reached by text: WhatsApp, SMS, web forms, and the Aria chat sitting on your website, all answering with the same brain as the phone line.

Your patients can

  • WhatsApp you and have their request understood and actioned.
  • Text you and get a structured reply.
  • Ask the chat on your website and get the same answer the phone would give.
  • Submit a repeat, a status check, a stock query or a Pharmacy First request from a form.

What you get

  • Get WhatsApp, SMS and website chat running on the same inbox as your calls.
  • Put a form link on any page, poster or social post you already use.
  • Reach the patients who would never have picked up the phone.
WhatsAppSMSWeb form

Waiting for the next patient

One queue

Your inbox

Prescription status

Ramipril 5mg · ready

WhatsApp

Stock check

Ibuprofen 100mg/5ml

SMS

Repeat request

Levothyroxine 75mcg

Web form
Layer 03

Getting booked

Turn interest into revenue

A patient who wants to book at 11pm will not ring back in the morning, and will not leave a voicemail either.

The diary fills while the shop is shut

Whether the patient rang, messaged, used a form or came through your website, the appointment lands in one calendar sitting next to your ticket queue. Your team arrives to an organised day rather than a list of calls to return. Video appointments create their own secure room and text the patient the link.

Your patients can

  • Pick a slot in a clean booking screen with no third-party calendar branding.
  • Book over the phone at eleven at night, with the voice agent placing them in the right slot.
  • Get a text confirmation, and a join link if the appointment is by video.

What you get

  • Fill private clinic slots overnight and at weekends without paying anyone to answer.
  • Map each service to an appointment type, in person, video or both.
  • Keep bookings from your own website flowing into the same calendar.
Aria, smart booking
Booked in before you
even open the door.
Aria books patients directly into your calendar, any time, any service, zero admin for your team.
Patient calls after hours
7:23 PM
MO
Mrs Miriam Osei
RxReady answering...
Patient says
Booking confirmed
Today's appointments
Written by RxReady, no admin
Live
9:00
James Obi
Pharmacy First · Ear pain
Confirmed
9:30
Sarah Patel
Pharmacy First · Sore throat
Confirmed
10:00
Miriam Osei
Travel vaccination
New · voice
11:00
Hassan Ali
Weight management
New · voice
Booked overnight by the voice agent, no staff involved
Good morning
Thursday · Your day is organised
0
booked
0
out of hours
9:00
James Obi
Pharmacy First · Ear pain
Ready
9:30
Sarah Patel
Pharmacy First · Sore throat
Ready
10:00
Miriam Osei
Travel vaccination
Form done
11:00
Hassan Ali
Weight management
Form done
0
Booked overnight
0
Confirmations sent
0
Admin tasks done
More bookings. No calls to manage. No admin to chase.
Layer 04

One place to work from

Get your day back

The hard part of a busy pharmacy is not the work, it is juggling a phone, a notepad, an inbox, a diary and a WhatsApp that never agree with each other.

One queue instead of five systems

Everything your team touches day to day that is not the consultation itself: the work queue, the settings, and an honest view of where the day actually went.

What you get

  • Work one queue covering calls, texts, web forms, bookings and consultations.
  • See where every item came from, so you can tell which channels earn their keep.
  • Watch new items arrive in real time without anyone refreshing anything.
  • Configure your entire front desk from a single settings page.
  • See call volumes and peak hours, and staff against them instead of guessing.

Today

Live

Now

Sore throat consultation

S. Patel · form done · 11:20

Web form

Travel health appointment

M. Osei · in person · 11:45

Booking

Today

Repeat prescription

P. Okafor · metformin 500mg

Voice

Stock check

Ibuprofen 100mg/5ml

WhatsApp

Callback requested

Query about a dosage change

SMS
Layer 05

The consultation

More services, less admin

The tooling behind a five-minute Pharmacy First consultation: the form the patient fills in at home, the workspace you consult from, and the video room.

The history is done before they arrive

The patient gets a private link by text and answers the clinical questions at home, so the history is on your screen before they walk in.

Your patients can

  • Complete a clinical pre-consultation form on their phone before walking in.
  • Answer no conditions, medicines or allergies once and skip around 130 follow-up questions.
  • Upload photos of their symptoms.
  • Be told clearly and neutrally when the pharmacy is not the right place, with 999, 111 and GP options rather than one directed destination.

What you get

  • Get through more consultations in a session without rushing any of them.
  • Open a consultation already briefed instead of starting cold.
  • See which answers were filled automatically and still need your review.
Aria, Pharmacy First
Walk in prepared.
Consult with confidence.
Know your patient's concerns before they sit down. Aria handles the admin so you can focus entirely on the consultation.
A patient walks in for a sore throat
Without RxReady
SP
Patient arrives unannounced
You have no idea why they're here until they're standing in front of you.
You stop what you're doing
Rx
You ask the same questions, again
"How long? Any fever? Medications? Allergies? Any other symptoms?"
Typing it all up manually
Rx
Meanwhile behind you
Queue building. Scripts waiting. Staff covering. You're not prepared, you're reacting.
About fifteen minutes, every consultation.
Same patient, same morning
With RxReady
SP
Before Sarah leaves home
RxReady sends a two-minute form. Sarah fills it in on her phone.
You review her answers in advance
Rx
You're prepared before she arrives
Sore throat, 3 days, 38.2°C, no meds. FeverPAIN 3. You've already thought about it.
Focused, not exploratory
Rx
You feel in control
Advise, safety-net, done. The note is already drafted. Back to the queue in three minutes.
Three minutes. Prepared, in control, PharmOutcomes done.
Built by a pharmacist who lived the before.

The write-up stops being your evening

The official NHS pathway on screen, with the branches the patient has already ruled out greyed away and the decisions they answered pre-filled. It ends with a compliant note drafted from the decisions you made, which you edit rather than write.

Your patients can

  • Spend the appointment being examined and advised, not re-answering questions.
  • Leave with a clear record of what was decided and why.

What you get

  • Work the official NHS flowchart visually and never lose your place.
  • See PGD inclusion and exclusion criteria checked against this specific patient.
  • Review the patient's uploaded photos alongside their answers.
  • Get the note drafted for you, edit it, and export a PDF ready to submit.
  • Give a locum the same structure your regular pharmacist works to.

Pharmacy First · sore throat

S. Patel, 28

Form completed
✓

Age within scope

28 years

Pre-filled
✓

Symptom duration

3 days

Pre-filled
✓

FeverPAIN score

3

Your call
×

Refer urgently

Ruled out by the patient's answers

PGD criteria, checked against this patient

  • ✓Not pregnant or breastfeeding
  • ✓No penicillin allergy recorded
  • ✓No markers of serious illness
✓

Drafting the note

NHS compliant, yours to edit, exports as a PDF.

Sell clinic time to people who cannot get to you

Secure video rooms hosted by us and joined with a short code, with nothing for the patient to install. Anything that needs examining is steered to a walk-in instead, so video is offered only where it genuinely works.

Your patients can

  • Join from an eight-character code with nothing to download.
  • Get their join link by text.
  • Be sent to walk in instead when the condition needs looking at, such as earache.

What you get

  • Start a video consultation from your dashboard.
  • Serve patients who cannot easily get to the shop, without losing the fee.
  • Keep examination-led conditions as walk-ins automatically.

Text message

Your video appointment with Elmfield Pharmacy starts at 14:30. Join with the code K4M9TX2P.

Nothing to download

Enter your join code

K4M9TX2P

Waiting for the code

Earache and anything else that needs examining is steered to a walk-in instead.

Let's talk about how RxReady can help your pharmacy.

We will walk you through how it would work in your pharmacy, and answer any questions.

Book a demo